Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. This section, method, or task contains steps that tell you how to modify the registry. Method 1 - Manual modification of the Windows Registry
However, items in non-mail folders are still available when you are working offline in Outlook. In this configuration, items in mail folders are not available when you are working offline in Outlook. This is illustrated in the following figure. Regardless of the method that you use, if you disable the caching of shared mail folders, the Outlook status bar displays Online when you select a shared mail folder in another mailbox in the navigation pane.
Deploy the Shared Mail Folder Cache setting by using the Office Customization Tool. Configure the registry by using a Group Policy setting. You can use one of the following methods to configure this registry data for Outlook 2010 or later versions: If you configure the registry value in the non-Policies key, the change only applies to new Outlook profiles that you create. If you configure the registry value in the \Policies registry key, the change is applied to all existing Outlook profiles. Note The placeholder represents your version of Office (16.0 = Office 2016, Office 2019, or Outlook for Office 365, 15.0 = Office 2013, 14.0 = Office 2010). HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\Outlook\Cached Mode HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Cached Mode In this situation, only non-mail folders such as the Calendar, Contacts, and Tasks folders are cached. To change the shared folder caching behavior in Outlook 2010 or later versions to match the default behavior in Office Outlook 2007, you must add the following registry data to your Outlook client. This problem is caused by a change in the default shared folder caching behavior that was introduced in Outlook 2010 and persists in later versions of Outlook. This Inbox folder is being cached in Outlook 2010 because the status bar displays Connected when this folder is selected in the navigation pane. This is a change from Microsoft Office Outlook 2007, in which only shared non-mail folder items are cached by default.įor example, the following figure shows the shared Inbox folder of a user. By default, if a Microsoft Outlook 2010 or later versions profile is configured in Cached mode and you add another user's mailbox or shared folder to your profile, all items in all the folders to which you have access in the shared mailbox are downloaded to your local cache.
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